Technical issues


Wallet issues Do you have any questions related to Trezor Suite or Trezor Wallet, ask or search for solutions here. Firmware update Everything about the firmware can be discussed in this section. Trezor isn't connecting Look into this category to resolve your Trezor device’s connectivity issues.
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About the Technical issues category
Technical issues

Can’t connect your Trezor? Do you have questions about firmware upgrades? Ask here.

18 499 November 19, 2021
Missing crypto post firmware update
Wallet issues
wallet
0 2 December 7, 2021
Firmware Update
Firmware update
wallet
0 2 December 6, 2021
Trezor Support turnaround times
Wallet issues
wallet
0 3 December 6, 2021
Firmware update problem/ missing accounts/ missing balances
Firmware update
tokens ,  wallet ,  firmware ,  passphrase
46 1069 December 6, 2021
Unable to connect to Binance Chain
Trezor isn't connecting
1 6 December 6, 2021
MacBook no longer recognise Trezor T
Trezor isn't connecting
6 66 December 6, 2021
Send or transfer from Trezor wallet
Wallet issues
1 15 December 6, 2021
Trezor wallet wiped after new firmware installation and recovery seed wouldn't bring it back
Wallet issues
wallet
3 29 December 5, 2021
No Firmware prompt received during new Trezor One device installation
Firmware update
14 41 December 5, 2021
Trezor Suite Not Saving New accounts
Wallet issues
1 20 December 4, 2021
2 hardware wallets in different locations, sharing 1 seedphrase
Wallet issues
wallet ,  seed ,  backup ,  security
3 31 December 4, 2021
Brand New Trezor Model T touch screen not working
Wallet issues
wallet
11 57 December 3, 2021
Trezor gave a FATAL ERROR with the identical red screen
Firmware update
wallet
6 60 December 2, 2021
Trezor Suite & Audio issues
Wallet issues
2 31 December 2, 2021
Malfunctioning touch screen Model T
Wallet issues
55 1125 December 2, 2021
FATAL ERROR on New Trezor and no tech support
Wallet issues
2 28 December 2, 2021
Brand new Trezor T touch screen completely unresponsive
Wallet issues
wallet
2 19 December 1, 2021
New Trezor Not Recognized after First Firmware Update
Trezor isn't connecting
connection-issue
29 288 November 30, 2021
Most unlikely thing in the world or trezor glitch?
Wallet issues
wallet
3 53 November 30, 2021
Metamask and OpenSea no longer interact with my Trezor
Wallet issues
ethereum ,  tokens ,  metamask
9 1066 November 30, 2021
Red Screen of Death
Wallet issues
wallet
5 43 November 29, 2021
Pin Does not Work
Wallet issues
2 34 November 29, 2021
Ether and other ERC20 token missing from Trezor
Trezor isn't connecting
ethereum ,  wallet ,  transaction
3 35 November 28, 2021
Transaction History Not Available
Wallet issues
suite ,  transaction
7 100 November 28, 2021
Unable to Find Trezor-Connected Metamask Account on Metamask Mobile App
Wallet issues
wallet
3 48 November 28, 2021
My really old wallet, can't find seed, firmware 1.3.4 so even old-wallet.trezor.io not working
Firmware update
4 64 November 27, 2021
Incoming eth from BSC binance not showing in Trezor wallet
Wallet issues
3 24 November 27, 2021
Upgrade of Trezor Suite - Can't access my wallet
Wallet issues
35 202 November 26, 2021
When im about to withdraw my trezor one ask to enter the pin and i enter but it says incorrect now its 32000 sec
Wallet issues
pin
1 30 November 25, 2021