Technical issues


Trezor isn't connecting Look into this category to resolve your Trezor device’s connectivity issues. Firmware update Everything about the firmware can be discussed in this section. Wallet issues Do you have any questions related to Trezor Suite or Trezor Wallet, ask or search for solutions here.
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About the Technical issues category
Technical issues

Can’t connect your Trezor? Do you have questions about firmware upgrades? Ask here.

9 353 October 13, 2021
Trezor model t just arrived, port damaged
Wallet issues
hardware
0 1 October 19, 2021
Stuck in bootloader mode on mac 10.13.16
Wallet issues
13 30 October 19, 2021
Address disappeared from Trezor
Wallet issues
wallet
13 103 October 19, 2021
Cardano is no longer showing in my wallet after restoring the seed
Wallet issues
wallet ,  adalite ,  ada
3 41 October 18, 2021
Trezor wallet showing zero balance
Wallet issues
wallet ,  transaction
37 929 October 17, 2021
[INFO] Trezor stuck in bootloader mode (1.10.0) during firmware update
Firmware update
firmware ,  update ,  bootloader
20 640 October 16, 2021
Exchanging one crypto to another
Wallet issues
wallet
1 15 October 16, 2021
Problems with web trezor suite
Trezor isn't connecting
4 62 October 15, 2021
Bug !, problems with the addresses generated with the bitcon legacy xpub and the paths generated for some addresses. balance problem
Wallet issues
4 64 October 15, 2021
Help! I'm stuck in Bootloader mode 1.10.0 NEW DEVICE (Trezor One) Device detected in incorrect state-This Trezor is in bootloader mode
Trezor isn't connecting
wallet
23 1732 October 15, 2021
How to exit bootloader. NO RECOVERY, NO NOTHING, Straight out of the box
Wallet issues
wallet
2 21 October 15, 2021
Account wiped of funds after firmware update, key phrase recovery not working
Wallet issues
2 53 October 14, 2021
Sign transaction error: Passphrase is incorrect
Wallet issues
7 54 October 14, 2021
Metamask and OpenSea no longer interact with my Trezor
Wallet issues
ethereum ,  tokens ,  metamask
4 533 October 14, 2021
[PLEASE HELP] This Trezor is in bootloader mode
Wallet issues
wallet
2 26 October 13, 2021
Stuck on 'Signing Transaction' on Trezor T screen - cannot send
Wallet issues
15 579 October 13, 2021
Fingerprints don't match
Firmware update
1 25 October 12, 2021
Signature verification issues in Trezor Suite
Trezor isn't connecting
9 497 October 11, 2021
Firmware update changes my BLANK passphrase access on Trezor 1?
Wallet issues
firmware ,  wallet ,  passphrase
17 36 October 10, 2021
The display is dead
Trezor isn't connecting
display

Try using a different USB cable or USB port, and make sure that you are connecting your Trezor with the cable directly. Please don’t use a USB hub or adapter. Also, if possible, try connecting your Trezor to another comp…

5 192 October 10, 2021
Trezor T malfunction of touchscreen
Trezor isn't connecting
1 24 October 10, 2021
What is the difference between these firmware versions?
Firmware update
1 26 October 9, 2021
I have an old Trezor one and the trezor wallets cannot find the device when connected
Trezor isn't connecting
8 34 October 8, 2021
Can not press review and send
Wallet issues
1 25 October 7, 2021
Old version of firmware (1.5.2). I know PIN but I don't have the seed :white_small_square:
Wallet issues
4 44 October 5, 2021
Touch Screen Inoperattive
Trezor isn't connecting
1 24 October 4, 2021
Can't get Cardano into my Trezor
Wallet issues
12 729 October 3, 2021
Metamask to trezor
Wallet issues
1 39 October 3, 2021
Can’t access Wallet after Firmware Update
Firmware update
firmware
13 235 September 22, 2021