2 posts were split to a new topic: Other languages - Trezor integration / Ronin Wallet / Axie Infinity
Can you please help me. I log in my ronin using my trezor and when i paired the trezor to my ronin theres no confirmation that will open my ronin. its kinda bad im new to trezor
I have just associated my new trezor account to my Ronin account and transferred some AXS and RON.
At the moment both tokens are stuck in my trezor account - cannot swap, transfer or stake.
Apparently, I did not create a new Axie marketplace for this new Trezor account.
Any tips on how to unblock this one?
Update to my previously stated problem with more details, really appreciate your help!
I added a new Trezor address/account to my previously existing Ronin wallet.
I transferred AXS and RON from my original Ronin address to the newly created Trezor address.
Unfortunately, I would not be able to make any operation with the Trezor address.
Later I read that a new Axie marketplace account needs to be created every time a new address is added, and always before transferring tokens.
The market place would not allow me to create an account for this new address.
After multiple attempts, I was able to somehow create the account and stake my AXS.
At the moment, the same problem is back: cannot perform any operation with my Ronin Trezor account.
Any leads?
Thanks!
Hi,
I wanted to report the issue that I am having with my Trezor Wallet. The SLPs that I earned from Axie Infinity were missing after a firmware update happened. I moved my SLPs from other accounts to consolidate them in one wallet, the SLPs were successfully moved, and seen them in my Trezor Wallet for how many days, however, after a firmware update my SLPs were missing and can’t be found in any of my wallets. I checked if there were activities that my crypto was moved but there were none. Can you help me with this issue and retrieve my SLP?
hi, @pheejhay10
What interface do you refer to? wallet.trezor.io or Trezor Suite or 3rd party wallet ?
Please note that if you don’t see any transaction history nor the address/account in question, then you are accessing different wallet (most probably because you are entering different passphrase).
Please see following topics as this issue has been already discussed here sooo many times:
https://forum.trezor.io/search?q=passphrase
Alternatively your device could have been wiped after failed firmware update.
More in following post:
Sorry, I forgot to mention that I am referring to a Ronin Wallet. I moved my SLP to a Ronin Wallet that is inside my Trezor Wallet, I have successfully moved them inside my Ronin Wallet and then few days back I am no longer seeing them.
I am quite sure though that I am checking in the right Ronin Wallet where I moved my SLP.
I have tried this method, but this seem to refer that the recovery process is done via the Trezor Suite, but the SLPs that are missing is in my Ronin Wallet. It does seem it is a different process for Ronin.
If your SLPs are in the Ronin account linked to your hardware wallet wiping the device would matter as you’d delete all data related to the addresses derived from your Trezor private key.
Anyway, do you see any transaction history (under bookmark activities) in the Ronin account linked to your Trezor ? Is the address of this account same as the one where you previously sent your assets to ?
By wiping my account, did you mean resetting my wallet?
There was no transaction that happened in my Ronin wallet except for buying, selling, and moving Axies. And yes it is the same Ronin address that I used to move my SLPs.
Wipe feature enables you to delete all data associated with the pre-existing accounts, and settings associated with the device, such as the PIN, name, homescreen, and passphrase settings.
Then there is also factory reset that erase the firmware as well however that doesn’t matter that much as you would in both cases be able to recover your wallet with mnemonic phrase.
So do you see any transaction history (deposits) now?
Is the address of this Ronin/Trezor account same as the one where you previously sent your assets to ?
I do not see the deposit transactions to my Ronin/Trezor account, I think only transactions that were bought/sold/and moved from the accounts are what is being recorded (not fully sure, but that’s what I observed in the recorded transaction).
But I did see that the transactions were recorded from my old Ronin Wallet where the SLP came from and it is the same Ronin/Trezor wallet I used to transfer my assets. So, to answer the 2nd question it is the same address/account to where I previously sent my assets.
I also moved new assets to the same address the other day, and those assets are still there today just the ones I sent more than a week back are the ones I cannot see.
I see, thank you for our answers.
I will send you PM (for privacy reasons), could you please answer it and provide TxID of the transaction you mentioned and also the address in question ? thx
hi i bought a trezor to use for my axie infinity game
i created a ronin account and connect it to the trezor hardware wallet.
after creating it successfully, i cant transact.
the ronin account i created is not showing on the trezor list of accounts
there is a list of 50 accounts to import but the account i created is not on the list
hope that someone can help.
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thank you for responding Michalz
the error i encountered happened upon creation of my account. it is the first and only account i created on that trezor device.
i created a new ronin account that day. then i connect it to the hardware wallet. that is the only seed and pass phrase i received.
i never used other seed and pass phrase, i only used the seed and pass phrase that was given to me upon creation of a new ronin account.
is there a way to fix it?
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Hi there Jhon,
I’m trying to understand your problem. When you say you can’t “transact” what do you mean?
It sounds like you initially set everything up correctly. Can you post a screen shot of what your Ronin wallet looks like right now?
Also, you need to make sure you log-into Axie Infinity with the connected Ronin Trezor wallet to create an Axie Infinity account with it.
hi thank you for responding langly1087
what i mean by i cant transact is. i bought 2 teams of axies.
i got the axies sent to my account but now i cant gift the axies
my cousin and i bought 2 teams of axies.
The seller sent it to my account
for safety reason… because i have a trezor. but now i cant gift the axies to my cousin
the transaction won’t proceed.
because the ronin address on the ronin extention is not on the select an account to import menu list.
im really sure that when i created the first account i picked the no. 1 on the list of 50 account to choose from.
but i dont know the reason why my ronin account is not on the list.
on the ronin extentions it indicated that the ronin address containing the axies is connected to the hardware.
i can log in on the market place and still access the axies on the market place using my e mail and password. but i can’t login using the ronin account i registered.
i can also play the axie infinity game but i think i wont be able to withdraw the slp that i will be farming.
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I really hope that there is a solution
it is so frustrating because at first my account was hacked
the hacker stole two teams mine and my scholar. they also got all the slp that i farmed for 15 days
the reason why i bought a trezor.
and now this happened.
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