Trezor wallet showing zero balance

you surely just mixed up those two seeds

your seed is always valid and you can restore it at any time on any wallet

OK I guess I get it.
What about funds, how can I lose them by doing something wrong?

I don’t understand that concept, from one side I always can get my funds via Trezor T (because funds are in the blockchain), however, I need to make sure there are no funds stored on the device.

P.S. Is there any way I can see my funds in blockchain if I know the Trezor BTC address where I transferred them?

we are sking you to delete the wallet so you can recover another/differnet seed, that’s all

yes, in any blockchain explorer, for example here: https://btc1.trezor.io/

Hello. Mine is also showing ZERO balance. Ive done a recovery but still shows ZERO

It worked out, thanks!

A post was merged into an existing topic: Problema con la dirección de wallet

Having similar issue with BTC sent from Exodus. My balance showed correct in initially, then about 7 days later I uploaded update and balances went to zero. Ticket ID: 167005

Having similar issue on Trezor suite with BTC sent from Exodus. My balance showed correct initially, then about 7 days later I uploaded update and balances went to zero. Ticket ID: 167005

I opened my wallet to export other accounts, but where I have the funds it does not appear reflected and it does not let me do the operations

4 posts were merged into an existing topic: Trezor-Suite no longer opens on my Ubuntu pc

Hello, I have the same Issue, I just Updated my trezor app last week (This month September 2024)
and I check it today (September 20) and my account balance is ZERO.
Please help

I have the same Issue, I just Updated my trezor app last week (This month September 2024)
and I check it today (September 20) and my account balance is ZERO.

I have same Issue, I just Updated my trezor app last week (This month September 2024)
and I check it today (September 20) and my account balance is ZERO.
Ticket number (5904)

Hello, Can Anyone help me? I just updated the app last week and I can see all my balance in ETH
and then I just check it today (September 20, 2024) and its ZERO Balance without any transaction this month
Last transaction 2022-2023

TICKET ID: 5904 , 5903, 5899
I open a lot of ticket so the stuff can notice it

My balance is ZERO, I just updated the trezor app last week (This month September 2024)
and I check it today and its ZERO BALANCE (September 20, 2024)

Ticket ID: 5904

You are just being annoying.
Trezor support staff are all professionals and will give you the highest level of care either way. But please know that you are just being annoying here.

This would typically mean that the transaction history is not loading properly, for one reason or another.

Are you using a VPN? Try turning it off.

Sorry mate, Im just worried, No Im not using any VPN

Yeah, no worries.

If you’re not seeing outgoing transactions, this is an equivalent of your bank’s website not loading properly.

Try this: go to Receive tab, copy your address, paste it into https://eth1.trezor.io/
Does your balance & history show up?

Yes, I just Staked my ETH last month and I can see the transaction 21hours ago that says MINED
But I cant see the fund on Trezor App. Its still zero

its stake on everstake

Here’s my address: 0x84a0dF8a388B7b3F5618a301C6c00eD118669645

The address that you linked has latest transactions from several years ago: https://etherscan.io/address/0x84a0dF8a388B7b3F5618a301C6c00eD118669645

If this is really the address that Suite is giving you, you are most likely using the wrong passphrase.

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