Thank you for replying to my message…and sorry for the late reply.
I repeat …when I plug in my Trezor to check my balance and use exactly the same passphrase I’ve got a completely different ETH address and the balances in 0
The passphrase is correct because…after I enter it on the Trezor suit…the passphrase is then displayed on the hardware wallet . I am asked to confirm it is the correct passphrase by pressing a green tick icon ( If I enter it incorrectly I will get an error message). After I confirm my passphrase and that go back to the Trezor suit I now have a different Eth address but more worryingly a balance of 0?
Using etherscan, I can see that the address still has the original amount of tokens I sent, I just can’t access them.
Thank you in advance for replying to this message.
I am almost certain you never get a error message after entering a wrong passphrase.
There is no wrong passphrase, Trezor will accept any passphrase as correct.
If you enter a different passphrase from the one you have your funds in, what happens is that it will create a new derivation path for that “new” passphrase entered, since you have not used that new derivation path belong to the “new” passphrase your wallet will be displayed as empty.
Sorry… but check carefully the passphrase you entered check for spelling and upper or lower case characters.
Any change to that original passphrase will be interpreted as a new passphrase therefore creating a new wallet.
You were indeed correct I was entering the incorrect password.
I wonder if you can help me with the following issue .I used the Chrome browser whilst I transferred some tokens from a m.ematamask w.@ll.t to my brothers T.rez@r w.@llet . After confirming that they were on the T.rez@r Suit I logged off. However, a few minutes later I logged onto the T.rez@r Suit again (but this time I used the Brave browser ). To my shock , the Eth receiving address on my brothers T.rez@r w.@llet changed from the one that was on the Chrome browser. Now, I can not can’t get access to the Eth receiving address that was on the T.rez@r w.@llet while using the Chrome browser.I can see the transaction on Etherscan and the balance is correct, but as mentioned I can’t get access to them because the receiving address has now changed.
Please can you shed some light on how this may have occurred but more importantly what can I do to get access to the original receiving Eth address.
@yeldar exactly same thing again…wrong passphrase…addresses do not change
If it was standard wallet then you connected incorrectly or you did not press enter when asked for passphrase (that’s how you enter standard wallet, leave the field empty)
Hello - I was reading through some threads for help with my issue. I added a token to ETH and transferred my tokens from coinbase to Trezor on 5/11. I have received a successful transfer notification however they are not present in my Trezor account. I have confirmed the receive address several times and it is correct. Any assistance in recovering them would be appreciated.
If you can confirm the address you sent your funds to is correct (matches the one given by trezor) and tx confirmed on block explorer like. Etherscan than no need to worry the funds are there you are just not able to visualize them.
Please the refer to the post I am sharing below as it will help you better understand internal transaction
Also tx from coinbase base usually have a 5day period before you receive the funds after a withdrawal request.
