If you encounter an issue where Trezor Wallet gets stuck on a screen that reads “Loading”, please try clearing your browser’s cache and refresh the page.
Also, if you are using VPN, certain advanced Firewall or Antivirus settings, browser extensions (AdBlock, Privacy Badger etc.), or some cryptocurrency apps such as Geth or MetaMask, try disabling them. It is possible that some of these are clashing with Trezor Wallet.
I have my hardware wallet configured on my MetaMask account and I stuck on the process when I need to sign a transaction. It goes to /connect.trezor.io/9/popup.html and show information on left side Export public key, on right side Connect Trezor to continue and + Pair devices.
i press Pair devices button but then stuck in Loading… Trezor is connected because it shows my status on Trezor Suite.
After that nothing is happening…
All is up to date… trezor bridge, Chrome, Firmware, all the things are UP TO DATE. I tried to clear cache in my Chrome but it also did not help. Do you know how to solve above problem??? I used my Trazor without any problem with MM for 3 years, but now, with no reason, cant export public keys … plz need help
Yes, I am having the exact same issue and nothing is rectifying it. It was fine a couple of months ago, so I’m guessing it is something to do with the firmware update.
I’m trying to swap, when it’s time to export public keys it asks me to connect or pair even though I’m already connected to my trezor via suite. After clicking connect, it will stay at loading to export public key. This is a new problem. I deleted all cache, all firmware is updated. Please assist.
Depending on the swap transaction you are attempting to make you may need to Export public keys multiple times. You can consider checking the box to remember public keys if you are comfortable to reduce the need for these requests
