Trezor suite showing balance error

Trezor Suite is showing an error in the portfolio balance immediately after adding Ethereum. The individual token balance amounts are correct but the total portfolio shows a massively large negative number like this example “-$144,456,123,159,789,555.00”. Can someone assist in figuring out what is going on and help me correct this?

This issue appeared on a new install of Trezor Suite on a new PC I recently built. It was working fine on an older version on a different machine.

Hi @danyk,

First, try resetting the Trezor Suite. You can reset Trezor Suite in “Settings”. Navigate to the “Application” tab and select “Reset app”:

If it doesn’t help, please try to uninstall your Trezor Suite desktop application, download the latest installation file from this source and install it again.

May I also ask you if you are able to load your accounts in the web version of Trezor Suite? The web version can be found here:

Please note that you need Trezor Bridge installed on your computer for the web version. You can download it from this source:
(use supported browsers for the web version of Trezor Suite - Chrome and Firefox)

Let us know the results.