The display is dead

Try using a different USB cable or USB port, and make sure that you are connecting your Trezor with the cable directly. Please don’t use a USB hub or adapter. Also, if possible, try connecting your Trezor to another computer.

If this didn’t help, please contact our customer support: customer support contact form.

Hi, I bought trezor T from amazon last July 30, 2021. After a while the touch screen is not working anymore. I have a video that I can share that it isnt working anymore? Do Trezor can still give warranty for this? I cannot return it to amazon anymore because its been a month already. So I hope you can help me with this problem since Trezor Model T isnt that cheap.

I already did that many times but it is not working. oKay thank you! ill contact customer support…

once you submit the form please get back to me here with ticket ID, thx.

okay here is my Ticket ID: 99634 … But it will take a while to reply it says like up 20 days…