Hello, has anyone seen issues where they were able to store thier SOL then suddelnly it dissapears? I moved a good amount over to Trezor T after updating Suite software and Firmware on device. I saw the transcations, I saw the balance, but then as soon as I moved some BONK into ‘Tokens’ underneath Solana it ALL dissapeared and now all I have is my address where it shows the assets exist, but the Solana account will no longer load into Suite or Web view. I have tried everything.
I have followed every single step here multiple times. (trezor io support discovery-error-issue). I am super technical - the funs are in my account and I have the transactions to prove it but Trezor refuses to load the Solana account, throwing the errors stated in the subject line. Also, Windows 10, I have tried Suite, reloaded bridge, Chrome, Firefox, etc. It feels like a backend issue. Has anyone tried to use the custom server section to choose a different backend server? I am afraid to do that without specific instruction I do not want to mess up any addressing.
Ideas anyone or is anyone else experiencing this?
Thank you, Littleblueme
Hi Kraymerica, I am sorry to hear that you are having this issue also. Also a relief that I am not alone, hopefully TREZOR will reach out to me this is in relation to Ticket ID: 200038
I did last night with no response yet as well. At least response in forum would be nice. They addressed the erc20 token values not showing, I’m assuming this will be next.
Agreed. I keep telling myself patience patience it’s only been less than 24hrs. But really, people’s investements are important, these kinds of things should be supported prompty not sitting here waiting for others to run into the same issues and experience the holiday stress. This issue will dampen many a persons Holidays I am sure.
I managed to transfer my tokens…but there is some very strange lag in Trezor. Very poor user experience. I bought the Trezor to get away from Ledger…Looks like I made a mistake.
I did a ‘Factory Reset’ on my Trezor T and now I am getting a new error: "Discovery Error Accounts were not loaded properly Solana: Cannot read properties of undefined (Reading ‘slice’)
Ticket ID: 200038 PLEASE help this is still an URGENT issue. Someone needs to address this ASAP. SOL support introduced now my assests are locked up and Not a single update?
