My all tokens were stolen

FYI security audit salaries fall within the $100,000-$250,000 range

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fyi, it is usually per hour rate, so it depends on the amount of work, such huge number would be for some very large audit, you should look into it more.

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You’re right, let’s get together, the company lied and they stole a lot of money from my wallet, I don’t sleep at night

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Hello everyone, I went into my wallet yesterday and discovered that someone emptied my wallet two weeks ago. I don’t understand how this is impossible because the wallet is secure. I need your help trying to find the bitcoin, it’s a lot of money, please someone help me. I am really desperate, I am of course willing to pay for the help.

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Hei @dean1

Have you checked:

Outgoind transaction do you see?

Tokens/currency are activated?

Is it hidden or standard wallet?

What do you mean by the wallet is secure?

Which company?

Nov 5, 2023. My seed words are well protected I didn’t use a password. All my bitcoin and crypto site were stolen through unauthorized transactions in one day. Tresor can do something???
It’s a standard wallet, I see one transaction going out, is it possible to freeze the transfer or freeze the address which the bit was transferred?

I mean that this wallet should be secure

In this case there are only two ways

  • Someone had physical access to your wallet and transferred the money out.

  • Someone had access to your recovery seed words and used them to sweep your funds

Have you opened a support ticket with trezor?
If not you can open it on trezor.io support

If you can/want, please post here the outgoing transaction ID someone can try to follow the money.

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I have already opened a support call, Ticket ID: 191487.
Also, I followed the transaction and saw that the coins were there. Is it possible to freeze this account? Can I report to International police? what can we do?
transfer to this address:
bc1qh9d8g095prcc9gytg2scuru0j553u785ghwhly

No I don’t think it’s is possible to freeze the account unless it goes to an exchange account.

Just wait for your reply on the support ticket it may take a little but they will respond

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I need them to answer me quickly so we can try to save the coins.

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Today I lost $2,600 from my Trezor wallet. All my tokens have been stolen. I didn’t make any transaction but they were sent. I’m shocked. please help me.

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Today I lost $2,600 from my Trezor wallet. all my tokens have been stolen. I didn’t make any transaction but they were sent. I’m shocked. please help me. in the wallet it was written to go to the site shibanetwork and I went in after that everything was stolen. why are you writing this there? I’m shocked. I lost everything

This happened to me too today. I lost everything. All transactions are completed in a minute. This program. is the company responsible??? I don’t know what to do

Hi @Atilla,

From your description, it looks like you are a victim of airdrop scam.

You can find a lot of information about this type of scam by searching “airdrop” on this forum.

Am I wrong in reading this as the victim saying he bought a brand new device directly from Trezor’s official website? Do you know, from a private discussion with victim, that he bought his cold wallet somewhere else?

@jooliver First, I’m extremely sorry for your loss. I was recently scammed with tokens being siphoned out of my Trezor hardware wallet and I feel extremely insecure. I’m now reviewing all the many reports of others who’ve had large sums removed from their wallets, too. Have you had any resolution to this? Was law enforcement able to help you?

It’s alarming to me how many people are affected by crypto-fraud. And the general community response when people post what happened to them. It’s almost invariably, “It was YOUR FAULT!” or “Can’t do anything for you.” One shouldn’t have to be a techhead to keep one’s life savings safe. That’s why society invented insurance for bank accounts, fraud protection for credit cards… TradFi has lots of issues–which drove many of us to this alternative financial space, but there are lots of issues here, too. Far, far, far too many scams. And they’re constantly evolving. We need a more secure way to keep our life savings safe. It’s just not good enough to get the same response over and over again: “Someone else must have stolen your keys,” or “Someone must have tampered with your device.”

Have you checked out crypto insurance? Very expensive, but it can offer some security. I think what’s happening to a lot of us who’re investing in these hard wallets will send many back either to TradFi (like the new ETFs in the US) or to crime-insured centralized exchanges (with their own problems). What we have now, though, is not good enough. Not for keeping safe money we rely on to stay alive.

Hope you’re made whole. Thanks for alerting the rest of us. And sorry, again.

@reyleon Very sorry your money was stolen. Have you had any resolution? Do you know how it happened? Can you share more about what you learned from your discussion with the blockchain engineering specialist? I’m reading elsewhere online about too many other people who know the basic advice–never enter seed in any digital format, set up device away from any possible prying eyes, save seed in secure vault, use a memorized and difficult high-entropy passphrase, add a long and complex pin, buy a device with secure element, never discuss your crypto…–but who nevertheless have their life savings drained from their wallets. Something else is happening besides the cavalier justification typically offered that people are being careless.

Please update us if you have more info. Hope you’re made whole.

First, I don’t believe this is duo my experience with Trezor. Second, if you store you seed phrase on any device you’re basically over. The fault is almost always a user error or mistake. When you create a new wallet you create seed phrase also called recovery seed and this recovery seed you need to store this offline, in a safe place and private.

Anyone who has access to your seed phrase is able to move your cryptocurrency. Think about this and maybe think where and how your stored your seed phrase. Before assuming and accusing anyone.

Indeed, never ever store your seed phrase on any device, don’t take a picture of it and don’t pint it out. Write it down on a piece of paper and for extra security and peace of mind buy a metal backup like the Trezor metal keep or something similar where you can punch in your seed phrase.