Hi @Donn
It is always good to be cautious especially in cryptoworld.
However frankly speaking there is in my professional opinion nothing wrong with the device security.
As you said, sometimes the plastic foil wrapping the package can get ripped (as it is not so strong) however that is not a big deal as the most important thing is that the holographic seal was intact.
Apart from the physical tamper-evident hologram, our devices also use software safeguards against tampering. The device firmware and bootloader are signed by SatoshiLabs, and these signatures are checked whenever you start the device. The Trezor device will warn you if the signatures are invalid.
Whats more we dispatch all of our devices without preinstalled firmware. Therefore your can conveniently check that there isn’t any preinstalled malicious firmware.
RSOD is unfortunate but it happens sometimes.
The error you got (as you correctly noted) was related to the connectivity - reading from USB has failed however that can be most of the time fixed by changing the cable, port or host device.
If you would have any hardware-like issues with your Trezor in the future please let us now and we will send you a new one 