How do I access Suite once I downloaded it?

The page asks me to download it and I have. I click on the download Trezor Suite appimage and am asked to choose a program to open it with since it is an unknwn file… I am on linux mint… A beginner on linux. What program could I use to open it?
Or is there an url that would take me straight to Suite ?
Somehow yesterday I accessed my Suite account and did a transaction. Then I could not figure out how to log off !
Today, I figured out the url to access the original version is Trezor Wallet
Learning curve ! From other entries, I understand at some point Trezor will do away with the original version.
Is it known when that may be? I need to figure this Suite out before ithe original is removed !
Thanks in advance for help with these questions. :))

Hi @libre,

See here: Trezor Suite, how to run

You can try the web version of Trezor Suite at

Just close the program by clicking on the X at top right. As for the device, just pull the USB cable.

There’s no date set for closing the web wallet at but you can expect that to be announced before it happens and they need to consolidate all functions from the website into Trezor Suite first too, so it won’t happen anytime soon. I guess.


Thank you so much! It looks like Greek to me on the How to run…
Do you use linux? I will need help following those instructions !
If you do not use linux, can you refer me to a member who does that is willing to guide me through those steps ?

Yaay, that url works ! However,it went straight to my portfolio balance even though the device is not connected. Why is that ? I closed that window and tried it again and still shows my balance with no need to sign in or use password…That is scary . What am I missing ?

Until I am comfortable using the Suite, is there any reason I cannot continue to use the original version ? Apparently Suite is safer,yet until I learn it better,it does not feel safe.
THat is good for me that it may take awhile.
Thanks again. Progress !


Yes, I’ve used Linux daily since 2004, and used Linux Mint the last years, but haven’t had a recent install so I can’t try out the things in “How to run” just now. I’m using Windows 10 at the moment.

However, I can try to explain what you should do.

chmod u+x Trezor-Suite-21.3.1-linux-x86_64.AppImage 

… means that after you download the appimage file, you -

  1. Open a command line window. It’s called The Terminal.
  2. Write sudo su (to become super user/admin for the session) and press enter.
  3. Navigate to the directory where you downloaded the file to. Use the cd command (change directory). See UsingTheTerminal - Community Help Wiki, pt. 4. for explanation of “cd”.
  4. Copy and paste the command above into the command window.
    4a. chmod is a command to change the file permissions.
    4b. in this case to eXecute so you (the current User) can run it. See Understanding Linux File Permissions - for more info.
    4c. the rest of the line is the filename.
  1. This is the command you enter into the command line window to run the program. Note that you must still be positioned in the directory you downloaded the file to.
gpg --import satoshilabs-2021-signing-key.asc

gpg --verify Trezor-Suite-21.3.1-linux-x86_64.AppImage.asc
  1. The last two commands are about veryfying the validity of the file you downloaded. You should do this before running the program to check you have a legit copy that’s signed by SatoshiLabs. See here for more info about .asc verification.

  2. When you’re finished, enter exit to close the Terminal window.

Community Support personel also have Linux competence. But note that Linux is out of the scope of this forum. You should do your own research about how to use Linux. I recommend joining a Linux forum.

That’s probably because you enabled the “Remember” function. It lets you see your accounts “offline”, when you open Trezor Suite. If you turn off “Remember”, then Suite will refresh your accounts with data from the blockchain every time.

Well, the website wallet won’t be developed further so all new things will happen in Trezor Suite. I’d advice you to switch to Suite sooner rather than later, but you may use the original web wallet for now of course, if you want. You can ask here if you’re wondering about something with Suite.

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Wow. Thank you ! Yes, I had turned Remember on to see what the hidden wallets were…
Turning it off does remove my data until I use the trezor again. My asset is in the Sedgwit part.
Not sure what Sedgwit means…

So I understand #1 and #2.

3, would I enter “cd/downloads” then navigate to—Appimage ?

Or “cd/downloads/Trezor-Suite-21.9.2-linux-x86_64-Appimage” ?

Do I use quotations ?

Is it okay at this point …appimage will not open when I click on it ? (due to no known programs associated with it ? )

#4 “Copy and paste the command above into the command window.”
Is this referring to the cd entry?

It gets fuzzy to me here… Do I enter
“chmod./Trezor-Suite-21.3.1-linux-x86_64.AppImage” (without quotation marks) in terminal ?

Will I be asked questions related to which permissions, or will the above entry grant all permissions?

#5 Do enter the 2 commands separately or at same time ?

Finally, where do I find the transactions I did using Suite ?

I hope you are getting some points or credit for helping me here!
Thanks again. Libre

Yes. If the appimage is in the downloads directory, then you have navigated to it with that command.



The appimage won’t open when you click on it because it doesn’t have permission to run on your PC. Therefore you must use the chmod command first.

No, the chmod command.

No, one at a time.

What transactions was that? What type of coin or token was the transaction with?

I live to serve … :stuck_out_tongue: Just happy if I can help.

@Petosiris Thanks for the detailed explanation & instructions!

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Thanks much for your reply. I must get up my nerve to follow the instructions…
Regarding transacions. I sent BTC using Suite the day I downloaded it. The old version does show what I sent. The Suite shows :
“No transactions… yet.
Get started by receiving transactions or buying BTC.”

Hmmm… I just realized, though I thought I used Suite, maybe , since there is more left for me to do to get it set up properly, is that is why it shows the transaction on original and not on Suite ?
Thanks !

I don’t know, it’s not much to go on. We’d need more details about the transaction you made.
But perhaps you should make a new topic about the BTC transaction problem. Please search the forums to see if any of the existing topics fit your issue and if you find one that fits post there.

Please, have a look at this post explaining different types of BTC accounts