I don’t have the device right now - so later can send you the printscreen…
but it says: your device is in bootloader mode - reconnect it and connect again…but it is still in bootloader mode…no change…it is like magic circle…
So now I can not do factory reset at that device as well…
Just to buy a new one and setup it with my recovery seed…
After you enter bootloader mode, continue to Trezor Wallet from https://wallet.trezor.io/#/ then, you should be given with options to update and to perform factory reset.
Please, let us know what was the result and how did it go.
I did it many times - I connected it with holding both buttons , I connected it without holding it …Device is all the time in Bootloader mode …this is what I am tryin to explain…
Device is all the time in Bootloader mode…you can connect it with holding both buttons or whithout - there is no change : device says : bootloader mode and Trezor suite web says: Device is in Bootloader mode please reconnect it …magic circle as I said…
Pavel - I think you are from Czech rep. ( because of your name ) - maybe we can speak in czech lang.?.)
i was having the same problem as everyone , getting stuck on bootloader and when you use the trevor suite it will just say connect your trezor even if the trezor is plugged in. The only Fix that i found about getting stuck on bootloader is to have your trezor plug on a different desktop or laptop, then go to Trezor Wallet. thats the only time the trezor was detected and i was able to update it. now the drawback is that after i update it and plug it back to the previous PC/desktop that i was having issue with the bootloader , it still wont work. it only works with laptop where i was able to update it.
Hello, i have the same problem with my trezor one. First time use i connected it to my mac and it needed an update so i initiated the update 1.10.0 and since then it stays in bootloader mode after connecting. I tried all the above but no difference what so ever, problem still the same. Please a solution isa needed. I tried to contact Trezor support but this seems impossible, if the problem persists then Trezor needs to send me a new one.
Beforehand, can you confirm that your Trezor Bridge is running, and you can see your device connected when checking Trezor Bridge Status, available from http://127.0.0.1:21325/status/ ?
Same issue! . And i have the 1.10 update already installed! I have found my mistake. Even thought i wiped it, the trezor suite still showed my older wallet. I realized i changed the name so i clicked the drop down menu and there it was. The newly named wallet. Anyway that’s what my silly mistake was.
Hi everyone. I just received my Trazor One and was in the middle of setting it up when my girlfriend accidentally removed the Trazor from the USB. I started the process over again but this time It’s in bootloader mode and I have NO PASSWORD, NO RECOVERY 12 WORD LIST, NO NOTHING. Everything I have read says factory reset but I can’t even do that because I can’t even connect the Trezor to suit to do that. Please Help!
good evening everyone. i have a problem with my trezor it was stucked in bootloader mode. but the other problem is when i click on the change device i already have two accounts on my trezor? what wiill i do… i need help. thanks in advance
Hi @kapitanmafia, I am not sure I understand this part: “when i click on the change device i already have two accounts on my trezor”. Could you clarify what exactly is going on with your Trezor? Opening a ticket would be helpful: https://trezor.io/support/technical/issue/ Please post your ticket ID here.
It would be great if you could also provide a step-by-step reconstruction of what has happened.