Hello,
I sent BTC from coinbase to my Trezor and followed the guidelines.
I still don’t see my funds and it’s up to 9 confirmations? I don’t see the original address on Trezor to confirm it’s the same on Coinbase/Blockchain either
Please help?
Since no one from Trezor replied… if you go into your Trezor Suite and look at the Bitcoin wallet, is that the same address that you sent the coins to? That Public wallet address would not change unless you changed it in the Suite.
You’ll need to double check the address you sent to. If you confirm without doubt that it’s the same the you have to check if your trezor has an active hidden wallet.
The coins will surely be in your trezor if it’s the right address.
Hi @bryans,
you are most likely in a different wallet. Either you have a different recovery seed in your Trezor or you use a different passphrase.
There is a simple way how to verify you use the right recovery seed. Please check that the recovery seed stored in your Trezor device matches your recovery seed backup (the one you created when initialized wallet with the address that you used for sending your funds). You can find instructions on how to perform this check here:
for Trezor Model One: https://trezor.io/learn/a/test-recovery-seed-on-trezor-model-one
for Trezor Model T: https://trezor.io/learn/a/test-recovery-seed-on-trezor-model-t
In case the recovery seed in your device matches your recovery seed backup, the only way how to access a different wallet (with different addresses) is with a different passphrase.