Hi. I recently attempted a firmware update for my model one and it failed during the process. Now when I connect to the suite it thinks it’s a new device and asks me to set it up, starting with a security check.
I am not sure what to do now and i am worried i may not get access to my funds. Can someone please help? Many thanks
Hi @Soprano,
If update firmware failed (most likely connection between your Trezor and computer was interrupted), your Trezor was wiped. This is a security feature that is meant to protect your device against physical attacks if the attacker tried to install unofficial firmware on your device.
To recover your original wallet you need to perform a recovery process with your original recovery seed. Instructions on how to do that can be found here:
Recovery process - Trezor Model One
Once this is done, you will be able to access your wallet with all your funds.
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Thanks for your response - most helpful