Exchange pendient issue

i dont know if this comes here or not, but i have an exchange from btc to dash pendient since 2 days ago, in the trezor suite btw, without confirmation, the real issue is that the TX ID appears as invalid or not exist but the transaction is still pendient, got a question the transactions comes back after some time or what can i do? thank you very much

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Hi @frankgalla,

Please reach out to support via the chat speech bubble in the bottom right corner of the following page:

Once you will get your ticket number let me know here.

We’ll need you to provide the transaction ID.