Cannot transfer funds out of my metamask hardware wallet ▫

Third party wallets
45

you mentioned you are getting “unknown address” error, this error only shows in relation to passphrase.

When you first connected and got the passphrase window, did you leave it empty? If not, and you typed anything, you created passphrase wallet

46

Now i am checking everything 3 times. But in this case its a trap for everyone who buy the trezor.
You just have to create you trezor suite. Then when you are connecting hardware wallet to your metamask you dont see your account (witch is normal metamask and trezer accounts are diferent things like i readed in this topic) or its grayed and you cant use it. And you choose new metamask adress. You send your tokens to it and you are trapped. You did everything according to trezer suite instrucions, and many youtubers instrucions when they are connecting other accounts adresses when they dont see their accounts. Ill ask again dear support give me the steps to solve the problem.

1 Like
47

I didnt in the beggining for sure but after i created the hidden wallet trying to solve the problem.
But lets asume i did it. What now where i should put the pasphrase to avoid the error? I tried it already x times to put password in confirmation windows and disable security checks.

1 Like
48

when you connect to MM you are presented with this window, here you have to put your correct passphrase to enter the same wallet or leave it empty to enter standard wallet

if you typed anything, PIN, browser generated password or anything random you created hidden wallet

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49

@forgi
I think the use of this page should be made into a manual, and the link should be placed on the user manual sheet of the box, and marked in red. This saves you from answering thousands of questions in the future.

50

What if you want to send your layer 2 altcoin. That’s doesn’t seem to work on MEW. Also how do I know I can find my hardware metamask account if it’s apart of metamask and trezor together because on my MEW I see my hardware wallet is connected to my metamask

51

How do we know the difference. Better yet how do we find the metamask account. I have to put in the code but what if it’s an error from metamask the laptop or trezor? So that can’t be possible.

52

it is explained in tho post you quoted, you can see the HW tag, also by default it is called Trezor
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