hi I deposited bitcoin to my trezor one wallet yesterday, and today morning, the whole bitcoin went out and my balance has 0 bitcoin now. I never authorized the transaction. and the transaction says “sent to myself” what is it?
Is it hacked? I asked to trezor support team about this but yet they didn’t reply. I need help. does anyone know this type of transaction?
for your information
I have never told anyone about recovery seed and I have wallet with me now. it has never been stolen. I used this wallet in the past and there was nothing wrong then.
thanks for replying but that was not my adress
and I didn’t authorize the transaction.
I bought this device from official trezor shop in amazon, delivered with no any damage and I used this in the past, back then nothing was wrong.
I will track the takers by cooperating with a investigation center in my country. I know it’d be difficult to get back my bitcoin. but what can I do else? It is what it is.
I can’t understand how they so quickly notice my wallet and take the bitcoin.
Keep in mind that in Bitcoin you can use different receive addresses for transactions. Most wallets will generate a different recieve address for every transaction for privacy reasons. You’re sharing addresses here and that’s not good for your privacy because with these addresses now out in the public everyone who saw those addresses can track your spending and future transactions.
There is a reason why most wallets generate a different receive adres for every transaction. The blockchain is public and you can only have privacy if people don’t know those addresses belong to someone. Never every share addresses again.
You can share a TX ID for a particular transaction in Trezor which is enough for anyone to investigate the issue, don’t overshare. See below how to get a TX ID in the Trezor Suite:
