Hi, I am looking some help. I am trying to link MetaMask 3rd party wallet to my Trezor but I just get a loading symbol with “looking for trezor” just before the stage were I am meant to give permission to read my public key and then sync. This loading never goes away and other times I try, it opens the pop up window for only a quick second and disappears again back to the same page to click on Trezor/ledger etc and connect. I can’t get passed this point.
I bought a brand new i7 windows laptop, I installed Norton 360 advanced and Norton antitrack. I had to install Google chrome as edge wasn’t compatible and I added Norton safe search to this browser as part of the Norton 360 advanced features. I added MetaMask extension. I downloaded the trezor suite desktop app when I set up the trezor and I enabled tor. I have downloaded all the lastest versions of these.
I have tried disabling tor, disabling vpn, turning off antitrack, and bulk features in the security setup (which I don’t fully understand) but still no luck. I think it must be something to do with my security but can’t work out how to bypass it for this connection? I have also allowed pop-ups in chrome settings and tried chrome incognito mode where the MetaMask extension is also added. Nothing works.
I also had downloaded the trezor bridge was unsure if I needed it because I had the desktop app but it doesn’t seem to be doing anything?
I am using a MetaMask I already had set up. My laptop is running on windows 11 and I ordered trezor wallets directly from trezor.
I open trezor suite and unlock my trezor and open my hidden wallet (don’t know if that step is necessary) before opening MetaMask extension. Advise if I am leaving myself vulnerable.
I’m stuck and I’m unsure what I’m doing wrong I would rather not disable and stop some safety features which would not be the cause of my issue but I don’t know what else it could be but I have disabled many with no success.
Any help would be greatly appreciated. Thank you in advance.