I have a cold storage Trezor wallet bought from an official source on Amazon. I have configured in the bitcoin network with 24 words seed phrases and a PIN code. Until September, 18 I used to have 0,46 BTC, but my funds in BTC got stolen. I’ve secured physical Trezor, but someone access my wallet somehow and sent the BTC to another wallet. I’ve look in the Blockchain for the BTC transaction history of this specific theft, and they’ve got move around a lot of BTC. The theft wallet was (bc1qd38jmxn4drm8jtpu2kdwvgrmevjvl4ytxwq4en). How can some access my cold storage, without me knowing about?
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Hi @rafaeltwrkdfgh,
Sorry to hear about your stolen Bitcoin. Please create a ticket via our Chatbot Hal at Support | Trezor Knowledge Base.
Thank you,
Nick