Ticket ID: 133764
My Trezor One details:
Firmware: 1.10.5
Transport: Bridge 2.0.27
Pin enabled: Yes
Passphrase enabled: Yes
I submitted about 3 tickets via the Trezor support website, however cannot remember the text as no confirmation or copy was emailed to me.
I could not submit a query via this Trezor Forum as my credentials are all lost from the issue.
I have created this 2nd Trezor Forum account to submit this query from memory from about 4 days ago.
Trezor Password Manager stores all my crypto credentials with contact via Protonmail, which is all separate from my non blockchain accounts, stored on Bitwarden with contact via gmail.
My Dropbox account logs in and I can see the Trezor passwordFile.pswd.
My Trezor One lights up and functions.
However, the Trezor One Password Manager on my browser extension prompted me:
Recover my passwords or Start a new one (along these line from memory).
I selected Recover my passwords several times, but the browser window just showed the Trezor cogs turning, forever.
Eventually, I selected Start a new one and now all I see is the Trezor Password Manager ‘Add New Item’.
How can I retrieve my password data, which is critical to access blockchain data?