dsk
April 4, 2024, 5:35am
1
Hi,
I just received my Trezor Model T that I ordered from an authorized reseller in Thailand called SiamBC.
The bar code on the packaging looks very so slightly different from the pictures on your website, can you verify this is a genuine bar code?
Besides this the only thing that was different from the intended contents was that the getting started guide was missing.
My comparison is made against what is written here
If your package arrived damaged, open, or you are concerned that the item has been tampered with, please consult the following guide to confirm the authenticity of your new Trezor Model T.
Can you verify this is a normal packaging?
Kind regards
1 Like
radekP
April 5, 2024, 11:39am
2
Hi @dsk ,
Barcodes can differ according to the different batches of Trezor devices. There is no need to worry. If other security checks (as mentioned at https://trezor.io/learn/a/authenticate-trezor-model-t ) are checked, then the device is genuine.
