Trezor Message Error When Trying to Send Bitcoin

Hi everyone - looking for help here. I’ve tried to send out some BTC to Coinbase and Gemini. Each time, get the following error message: “Transaction signing error: i.mask is not a function.”

I’ve updated the firmware to the latest version, but still get this error message. Please help. Thank you!

Hi @cal47,

I see you opened a ticket and that your issue is solved. Let me share the solution here for other users with the same issue:

According to your ticket, reset of the app helped to solve the issue. In order to reset Trezor Suite you need to go to Settings :gear: and under “Application”, click Reset app.

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