Hey guys, I recently transferred an Ethereum NFT to my Trezor Safe 3, and I can’t seem to access it anywhere on the desktop wallet software. I am positive it arrived as indicated in the transaction history and on Etherscan, but I see nowhere in the software to interact with it. What do I do? I am also seemingly unable to link my Trezor to Metamask because I set it up with the default SLIP-39, and the wallet addresses that Metamask displays when I go through the hardware wallet setup do not match the ETH wallet address. Starting to panic. Thanks in advance for the help!
@macdre420 I’m sorry to hear you are having challenges accessing your funds. If the wallet address you used was from a passphrase wallet that would explain why the addresses in Metamask do not match. You might want to check if the first address in Metamask matches the one for your Trezor Suite account to see whether they are from your standard wallet.
I recommend creating a support ticket via our Chatbot Hal, and letting me know the ticket number, so we can help you further with this issue if it’s still ongoing.