Instant bitcoin purchase transactions failed for all exchange price comparison offers in Trezor Suite for direct transfer of bitcoin to Trezor hardware wallet. Zero reasons were provided by the selected exchanges (Paybis, Topper) for transaction failures. My bank also did not deny fund payments.
@sandflea if you have any questions about the failed payments please reach out to our support. We cannot help with transaction specific questions on the forum.
In the additional information section for your request, please provide your Trade ID. You can find this information by clicking on the “Buy & Sell” or “Swap” button:
Then select “Latest transactions” and locate the relevant trade:
The trade ID can be copied from there:
Please copy and paste this ID into your next response.
I was unable to get Hal to understand, so I am providing the transaction id info here:
[redacted]
Thank you for creating a support ticket through the Invity portal. An agent will respond to you over email as we cannot address this matter on the forum.