When I go to theta wallet, select hardware wallet, select trezor and connect, all I get are spinning circles both on theta wallet and on trezor suite. Trezor suite says locating and theta wallet says looking for your trezor. If I got directly to Trezor suite I am able to put in pin and see accounts but there is nothing in there as it is in the Theta wallet. Why isn’t Trezor able to be located?
UPDATE: Seems to be fine if I use Chrome. But THETA wallet will not locate TREZOR if using FIREFOX.
Hi @sawboy,
please, make sure you have the latest version of the Trezor Bridge communication protocol installed. It’s needed for communication between the Trezor device and the Firefox browser. Trezor Bridge can be downloaded from here: Trezor Suite
Also, make sure you have the latest version of Firefox browser installed.