Solana received and confirmed on Trezor Safe 3 but amount not showing

Coins and transactions Supported coins
1

After I added Solana coin (including tokens) I transferred my Solana from Coinbase to my Trezor Safe 3 wallet on Windows PC. Trezor safe 3 transaction showed it was received, with the correct amount , but the amount shown on the Trezor wallet for Solana was 0SOL.

Firmware was up-to-date. How can I resolve this bug?

2

Hi @aaroncyk,

It is possible you are accessing the wrong wallet (such as a standard wallet instead of passphrase wallet). Please create a support ticket via our Chatbot Hal, so we may assist you further.