Shiba inu and FTM sent to trezor

i sent shiba and FTM from kucoin to an eth account on my trezor suit but i think i did it wrong. i thought as they were ecr20s they would be fine in an eth account.

they show up as tokens but when i tried to move them to an exchange today it says unkown or invalid token on my trezor, and the outgoing address is not matching up when i have to confirm it. so they seem are stuck.
is there any way to retrieve them? i’m really worried they are lost.

any advice?

A post was merged into an existing topic: Can’t send ERC20 token from Trezor T