hi there, looking for some guidance here as i have no idea how to fix the problem after hours of googling for answers.
i sent a considerable amount of MOVR from binance to an erc20 address on trezor after researching what i thought was the correct way to do it. Almost a week later it has not arrived.
Is there any way to locate my crypto and fix the problem? Any advice would be much appreciated. thanks
you sent it on what chain ? erc20 or bep20 ?
Hi BtcLtc sorry I have only just noticed your reply. I sent it to ERC20 =( is there a way to get it back ?
Yes that is Correct. I sent some Moonriver and Vechain VET from Binance to Trezor to an ERC20 address I have successfully used for other coins before. MOVR and VET have not arrived though unfortunately. I must not be able to use that address. I did the withdrawal over two weeks ago now. Im still new to this so I still have a lot to learn. I will try what you have suggested however I cannot access the mycrypto website link you sent. My ether wallet I understand is for storing crypto going forwards? I have the Trezor with my cryoto stored on it already, I’ve just not recieved the MOVR and VET I sent from Binance, my other crypto such as MATIC, SAND was successfully transferred. Thanks for taking the time to reply.
See the picture in my previous reply. MOVR is not directly supported by suite software. One of the other two wallets is required. VET I didn’t find it in the list of erc20 coins supported by trezor, I don’t know which coin you are talking about.
ok, so if I sent MOVR and VET to an address which was ERC20 on TREZOR, and they haven’t arrived but are no longer in my binance account, does this mean I have lost the funds forever or is there a way to track them down and send back to Binance? thanks again for being helpful responding.
To access MOVR on erc20, you need one of the two sites I sent you above to view and manage coins with your trezor.
VET, I don’t know what kind of coin you are talking about. Give me the full name and I’ll look for it.
ok thank you, I will try what you are said. Sorry i am a bit slow, i am really new to all this so it takes me a while to understand. VET is VeChain.
Right now VeChain has two different tokens on two different networks: VEN (the ERC20 token called “VeChain” on Ethereum network) and VET (the non-ERC20 coin called “VeChain Thor” with its own network)
Only ERC20 version can be stored on Trezor.
Thanks Forgi, the address I sent both the VET and MOVR to was ERC20 but neither have arrived. I’m starting to think there is no way of tracking down the transaction and the funds are lost forever 
VET will not show up because it is not supported as I said. You have to contact Vechain team to get your coins back.
as for movr, send me the transaction ID from Binance
Hi Forgi, the Binance transaction ID for MOVR is ;
0xbd3c3820125a8f5bb310df9a7944e7077b714907f9f39be7d92770fe719aba2e
Regarding the VET, do I just send an email to [[email protected]]? … I cant see any other support option on their website.
Thanks for the advice!!
it does not exist neither on eth chain nor BSC:
https://bscscan.com/tx/0xbd3c3820125a8f5bb310df9a7944e7077b714907f9f39be7d92770fe719aba2e
https://etherscan.io/tx/0xbd3c3820125a8f5bb310df9a7944e7077b714907f9f39be7d92770fe719aba2e
for vechain, you have some contacts here: VeChain (VET) price today, chart, market cap & news | CoinGecko
Ahh crap, so with the MOVR transaction not existing what does this mean? The transaction is showing completed on Binance, but with it not existing does that just mean there is no way of tracking it down and its lost for ever 
These are expensive lessons I will not make again haha
With the link you provided I did a search for the receiving address and it came up with the MOVR link; https://moonriver.moonscan.io/
I then searched and my transaction is showing there.
Does this help at all?
Sorry i have no idea what I’m doing here, im not too good with computers let alone crypto world.
so you sent it on Movr chain, pait Trezor with Metamask and then go to chainlist.org, search for Moonriver and connect it to MM, you will see the coins there
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Im so sorry but I dont understand what your instructions are. I will do some research and try sort it out. Pait Trezor with Metamask? I dont even know what Metamask is lol. THanks for your help its got me a lot further than where i was last week.
Hi. I just sent movr to my Trezor eth20 address and I haven’t received it in my wallet 
Was there any progress in recovering your lost movr?
0xe3bb768a7f91d38db043a6ec0cc7888e797c41f4d3cc7e36d9fea9985727b6a5
I have a similar case like @K1RSTY
Can you please help me recover my movr
Hi @ghoneigh,
you can see your successfully confirmed transaction at: https://moonriver.moonscan.io/
The Moonriver network is not natively supported in Trezor Suite. To be able to display and manage your funds you need to use a 3rd party application that supports Trezor devices and Moonriver network. You can use for example MetaMask.
You can find a description of how to connect your Trezor device to the MetaMask extension in this video: How to use Trezor with MetaMask - YouTube
Make sure to select ETH address that you used for sending the funds in step “Select an account”.
In the next step, you need to add the Moonriver network to MetaMask. Please visit https://chainlist.org/, find “Moonriver”, and select “Add to MetaMask” then “Approve” and “Switch network”.
You can also find the process (with a different network though) in this video: How to use EVM compatible chains with Trezor - YouTube
You will be able to see and manage your MOVR via MetaMask then.