Recovery mode appeared

Hey guys,

Recently, I have been transferring my funds to a new safe 3 wallet and when I plugged Trezor and filled a passcode the recovery mode message appeared and asked for my recovery seed, so I am curious if thats normal or is there a necesity to be worried. I havent found an answer on this topic so for peace in mind I asked. Thanks :pray:t4:

Hi @maxos , this is definitely not normal, Trezor Suite will never ask for your seed unless the wallet is empty and you choose between Recovery or Create new wallet.

Even then the seed is never typed out into the app.

You have most likely accessed phishing website or downloaded a phishing app.

Do NOT enter your seed anywhere online or any app, only access Suite as an app or web version here: https://trezor.io/trezor-suite

If you already did, please move your coins out of the wallet immediately and reset your device.

If you need further help please open a ticket: Support | Trezor Knowledge Base

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Thank you for your reply I might have described it badly, I received a new Trezor safe 3 and then I wanted tor try how does recovering work on my own so I wrote down my seed and reseted it, yesterday I finally decided to move my funds there and first thing that appeared after entering my passcode was the “recovery mode” message so I entered my seed. ( on my trezor device it asked me "what is the 5th word and I entered it to suit app this process was in a random order like 5th word, 12th word, 1th word … as you surely know how it works.) until the recovery mode message there werent any funds on Trezor. My apologies for uncertain description.