Recent phishing campaign

We are aware of the recent phishing campaign, and we are actively looking into it. We continuously report fake websites, contact domain registrars, and educate and warn our customers.

We would like to remind all Trezor users that the Trezor company never asks for users’ recovery seed, PIN, or passphrase. Users should never enter their recovery seed directly into website, a mobile app or type it into a computer.

The only safe way to work with the recovery seed is per the instructions shown on the connected Trezor hardware wallet.

In case of any doubts, we ask users to contact our official support on Trezor.io.

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Example of the recent phishing email:

I received the same message today and foolishly clicked on it. Am I at risk because of this. What are the best steps to clean up the result of me clicking on the link

This was the link displayed :
htt…blockfiupdates.activehosted.com/proc.php?nl=3&c=6&m=12&s=7938a7eafae14dbc5cb7175a8ba463ff&act=unsub

Hey @anca, as long as you haven’t performed any of the steps below, you should be fine. I would recommend clearing your browser history and cookies also.

We would like to remind all Trezor users that the Trezor company never asks for users’ recovery seed, PIN, or passphrase. Users should never enter their recovery seed directly into website, a mobile app or type it into a computer.