Hey, thank you for your reply. The first ETH address that I can choose in my Metamask is the same as the ETH address in my suite. I enclosed a picture of the window where I can choose other addresses. I choose another address and made a wallet with this other address.
I want to add the wallet through the ‘‘add hardware wallet’’ option but it doesn’t seem to show this same address that I added before. I do not need my seed phrase to add this one. Only my pin and passphrase. Or is the passphrase the one that you meant?
yes，I didn’t find the translation error in Google Translate this time.
The suggestion I can give you is to install the MM wallet on another browser and try to create an MM-trezor account on that MM. You may find the previous address.
All the wallets I create will use the same addresses that can be found on the suite. The advantage of doing so is that I don’t have these troubles. After all, you can’t fully understand how third-party software works.
If one day there is a compatibility issue due to a version upgrade, I won’t be anxious because I can’t move assets.
Good one, thanks.
I sadly enough did not find the address in the other browser.
I hope there are other ways to fix this problem…
Have already contacted trezor helpdesk…
Sorry to bump up an old forum post, but it seems this problem is an often recurring one.
I too, along with many many other people are encountering this issue. Why does Trezor not make the wallet recovery process more user friendly? I mean, hello, if you hear so many of the exact same issue, maybe it’s time that an easier wallet recovery process be implemented into the code?
I changed into a new PC, and deleted my Brave browser (including of course the Metamask extension inside) on my old PC. I recovered the correct Metamask first address so it shows that I inputed the correct Seed Phrase. Problem is, no matter how many times I uninstall/re-install Metamask, and then connect Trezor One, the wallet with my funds is not appearing.
NO, please don’t suggest I might have inputed the wrong seed. I HAVE ONLY ONE SEED, I wrote it down and put it somewhere safe because that’s what we’re taught. I did not create any other Metamask accounts (but of course there were sub-wallets, some linked to Trezor, some not).
The ones linked to Trezor are the ones not appearing, and this is preposterous since I’m already on Wallet # 1500, and still have not found the wallet that contains my crypto. I’ve also tried Reset on Metamask Advanced Options. I’ve also tried re-installing my Trezor firmware from the official Trezor Github account. NOTHING. So frustrating, this lousy product.
@594dilettantegeek
If the process is correct, you can discover your wallet by connecting the same trezor to any mm on any computer.
The problem is with the passphrase. mm just hint that passphrases are sensitive. But many people don’t know why they are sensitive.
Mycelium wallet tips are in place. They prompt, don’t enter anything unless you know exactly what a passphrase is.
Here comes the question. Can you remember what passphrase you set yourself when you first connected mm to create the wallet?
Edit: I resolved my issue. But I’m not sure how. I shut everything down last night in frustration. Today after a fresh reboot, and retracing my steps, the account was listed as it should have been. When all else fails, turn it off and back on again?
I think I’m having a similar issue. I created a new standard address, ETH #2, that is not a hidden wallet and does not require a passphrase. But upon connecting MM and adding hardware wallet, the address does not show. I’ve searched up through the 500’s.
I see you got that issue resolved. I now have the same issue. So you believe just simply restarting your mm account and laptop worked. I have been trying for a few days and cannot see my Trezor Address. Running out of ideas. Any help be gratefully appreciated
Got the same problem as jm11. I have connected the device to an old MM wallet (which I had to abandon because it has been hacked) and since then, I cannot connect my Trezor wallet to my new MM wallet. Tried with 4 different browsers, tried to clear the cache, worked in incognito with the browsers… turned on and off the passphrase from my Trezor wallet… and still, my Trezor wallet is not showing up!
I’m ↔ this close to giving up and trying with the competitors because I literally don’t know what else I should do to disconnect the Trezor wallet (or delete the history /data) from my old MM wallet and let the Trezor connect to the new one.
Hope that someone from Trezor can help us with this issue.
Thank you
I have the Trezor T model which I used together with my MetaMask chrome extension. Since I was having issues with confirming transactions on my Trezor MetaMask account I did the mistake of deleting the MetaMask extension in Google Chrome and then reinstalling it. After the reinstallation all my Metamask account funds, addresses etc. were normal but when clicking on “Connect Hardware Wallet” the Trezor Wallet address with all my funds did not show up.
Since this wallet contains all my savings, I have been meticulous with the seed phrase on MetaMask as well as Trezor suite. Everything was put in exactly the same as before and yet the wallet address just wont show up. I had the “passphrase” setting on in Trezor suite when deleting the MetaMask extension and have tried many times now deactivating it or keeping the passphrase empty or using the correct passphrase and the result is the same, I see many addresses and yet not the one I used before. My previous address will not come up no matter how many addresses I go through.
I have also tried it on several different browsers but also no luck. I took of work this week to fix this issue and went through so many forum posts, videos and solutions that worked for other people, but it just won’t work for me. Would you have any tips on how to solve this? No matter difficult, I am grateful for any help or tips. I also contacted MetaMask but they were of no help, saying that it is a Trezor address issue.
I have solved the problem. You only get your good adresses see on the Trezor if you put up correcly the 24 words and good PASSPHRASE. I forget to type a capital letter and the adresses are gone.
I would also like to say that I finally managed to solve the issue. The answers of the Trezor team with regards to similar questions are right. I used the right seedphrase but the wrong passphrase. I didn’t pay attention and made a typo when creating the original account which is why it of course never showed up. I tried 20+ different passphrases and eventually the correct address showed up!
