Since Trezor support is leaving me hanging, I’d love some help on this. Maybe devs can do something?
The UPS envelope looked like it had taken a hit, was a little scrunched up in one corner. I didn’t notice anything off with the packing tape sealing the envelope.
Inside the package, the plastic film covered the Trezor box was partially removed and the box itself also a little damaged.
Inside that, everything was in place and the holographic seal over the USB C port on the device was flawless. It peeled off leaving small dots behind it as would be expected.
It looks like the package just took a hit in transit, but don’t want to use it before hearing back from support or at least someone who can say that the holographic seal on the device is a good enough indicator that I’m not about to get effed in the ay plugging this thing into my wallets.
Any thoughts appreciated. <3