My transaction (transfer ETH token) is stuck over 7 hours, the transaction is still pending and unconfirmed

I made a transaction (transfer ETH token) from Trezor (Model T) to another centralized exchange this morning (9:00 AM UTC+8) but until now (4:15 PM UTC+8) I have waited for over 7 hours the transaction is still pending.

I’ve done this below but nothing changed

  1. I bumped the fee twice

  2. Check the transaction status here and it displays “unconfirmed”

  3. Check the transaction here nothing I could find.

I guess my transaction has not been released on the blockchain network, what can I do? Does anybody have a similar experience before? if yes, how did you solve it?

Hi @goodguy,

Please reach out to support via the chat speech bubble in the bottom right corner on the following page:

Once you will get your ticket number let me know here.

We’ll need you to provide the transaction ID and it is not recommended to share it here publicly on the forum.