I can't make transactions

Good morning, I just bought trezor and I have passed the tokens from metamask to trezor (all correct) but now I want to get tokens from trezor to metamask and it remains pending and does not perform the operation.
Could you help me ?
Thank you

It is recommended that you post a screenshot of your operation process below, and the address can be partially blacked out.
What matters is why the transaction hangs.