Hipping & Duties


Would like to get in touch with someone from the customer service. I’ve received my package that was shipped through DHL.

To my surprise I’ve been slapped with a DHL bill for import, taxes, and handling fees that’s close to 30% of the cost of the device. This seems unreasonable, what options do I have?

You agree to to pay customs fees during the checkout.
Customs duties and related taxes vary from country to country, and are subject to your local legislation.

you can pay to receive the package or refuse and you will be refunded when the package returns