Hidden Wallet Zero Balance after Update

Third party wallets
1

Hi,
I experienced this problem after a Trezor Suite update. To assess my hidden account I key in my passphase and found zero balance instead of my 3 accounts.

Please help.

2

Hi @hokc,

first, please confirm that the desired accounts are enabled. Accounts can be enabled in “Settings” (the gearwheel symbol in the top right corner of Trezor Suite) under the “Crypto” tab:
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Screenshot 2022-07-13 at 11.06.56 2
Screenshot 2022-07-13 at 11.06.56 21498×898 71.5 KB

3

Thanks, I can see the accounts now.

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