Good evening,
I bought my Trezor about 3 weeks ago and for the last 2 weeks I can’t get the Trezor to work.
I’m trying to move 1 crypto coin from Kraken Exchange to my Trezor wallet and it keeps citing “Invalid Ripple Address Provided”.
Here is what did:
- I accessed Kraken web site and clicked on Transfer crypto on left hand side
- I selected XRP and then clicked “Withdraw”
- Then, I click on Add XRP address. At this point in time, I see a pop-up dialog box which asks for the following: a) Address Description, b) Withdrawal address, c) destination tag
- From what I understand, the withdrawal address is the only thing important here if I am going to withdraw one XRP coin from Kraken Exchange to the Trezor wallet. Therefore, I go to my Trezor wallet and select XRP #1 and click on . From that point on I copy the receive address from my Trezor wallet and then copy it into the field noted in step 3 (e.g. b) Withdrawal address).
In the Address description I just cite it as “Trezor test” and for the Destination Tag I put "Trezor test) again. Then I click on the “add withdrawal address” and it consistently gives me "invalid ripple address provided.
**I can’t seem to get this simple procedure to work!!! I have two Trezor wallets and I’m just about ready to return them because it doesn’t work. I’m so frustrated! If there is anyone who can provide recommendations on what I am doing wrong it would be enormously appreciated!!! Please be advised, this is a brand new Trezor wallet without anything on it… Please advise. Thanks