Hello,I purchased a Trezor Safe 3 directly from the trezor io on 28/Dec/23, and I saw topic
“Shipping Estimates for Trezor Safe 3 and Trezor Keep Metal” say that you will send on Mid Feb '24
But on 18/Jan/24 I got email from trezor said order is on its way with tracking url. (order ships from OSTRAVA - CZECH REPUBLIC)
I have to know that order send from you (official trezor io website) and OSTRAVA - CZECH REPUBLIC that legitimate shipper of trezor io Please confirm to me.
Thank you
Hi @HoNgSiNg,
I can confirm that we recently shipped the devices. I can also confirm that parcels are ship from our warehouse near Ostrava. The exact address is:
Company: SKLADON (Trezor)
Street and house number: Průmyslová 377
City: Mošnov
Postal code: 742 51
Country: Czech Republic
Hello,
That is interesting.
I’ve order a Safe 3 on the 18th of Dec and received an email on the 24th of Jan that it is/will be shipped.
The address on the invoice is:
Trezor Company s.r.o.
Kundratka 2359/17a
18000 Praha 8
Czechia
I hope that is was NOT a phishing attend as well!
yes, that is correct, every invoice says this, this is the headquarters of Trezor company, it is not the address of warehouse in the invoice but address of our company.