So I have had a Trezor Model T sitting in a safe for a while, and went to check up on it and unfortunately the display is dead. The computer still recognizes the device, but without the display, I cannot access the wallet.
With my luck, the recovery phrase I have written and stored in two places doesn’t seem to be working either. All the words are on the BIP39 list and the order is the same on both lists, so I’m not sure what to do there.
Ideally, I would be able to fix the display and then move my funds into a new wallet. Trezor Support hasn’t been any help in this regard, as they claim they do not do repairs, and do not offer any referrals to someone who could repair this. I reached out to a local business that does local Bitcoin transactions and they had no clue who to reach either for a manual repair.
So I hope someone here has had some luck in this area. Any help is appreciated. Thank you.
Hi @davidffa & @qfox,
normally it should not be worth fixing. These Model Ones are more than 10 years old design. New models TS3 & TS5 with extra Secure Element chip offer higher level of safety. Just grab wallet backup and restore (or make a fresh initialization and transfer to newly inicialized unit).
Sure it’s a different story, if you failed at proper wallet backup phase. You can’t loose control over these old units and send them to someone else who could extract and brute force the master key (again it’s not the TS3/TS5 level of safety). You can:
buy another unit as a donor unit for display swap
gain soldering skill or ask a friend with such skill, but you should be present during the repair not to loose visual control over the unit