Fatal Error/Red screen

In case you encounter fatal errors as described in the article below and you can not fix it with the troubleshooting steps, please open the support ticket. Your device will be replaced if covered by warranty (2 years).


I got my new Trezor model t in the mail the other day. I set it up right away-no issues at all. Now after a few days I wanted to begin initiating a transfer and a red fatal error message keeps popping up after connecting. I don’t have a second laptop or and already tried a different cable but nothing is working. Please help! Thank you!

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