So I’m in contact with the support for this issue since two weeks. They are very eager but everything they write and tell how it should be, isn’t.
I got BTC/LTC on the default Suite wallet with passphrase option disabled. If I open up Exodus and let it connect with the device, an empty wallet is created with no coins on it. I tried several options and get nowhere. Anyone knows a fix here?
If the Trezor Suite wasn’t so incomplete, without a mobil version and out of logic what information it is showing (the chart is useless), I would just use that. It completely out of my mind why the TerzorSuite just don’t copy the most common UI parts every other wallet decided to be standard. Coinbase showing a price action chart of your portfolio which is easy and fast to read. Anyway off topic in some way
So it the same issue with LTC? Can this be configured. I guess I have to ask Exodus when this issue will be fixed? For me it is a misleading advertising since YT/web presence promotes it as full compatible which is obviously not.
Could you explain this? Above you said they are already in Segwit type of account and that is the reason why exodus isn’t seeing the coins? Now I have to create one segwit account in Suite?
Not the best naming convention decision to be honest. Generally speaking, one would distinguish two objects efficient by calling them object1 and object2, then there is no unnecessary misunderstanding. There is nothing “native” about the crypto universe.
Anyway I stand that this is false advertising on the side of Exodus. It not compatible to begin with. This obvious on setting up the hole product. Both products feel uncomplete and this is in the end important in product design…
Anyway this can be closed
Just to be clear, when I connect to my Trezor through the suite software, not Exodus, both the standard and hidden wallets show empty with no transaction history.
I’m sure the hidden wallet showed the correct coins when I looked a few months ago.
No one has had access to the Trezor or my seeds, and if they had, wouldn’t there be some sort of transaction recorded?
Apologies for necroing a 2+ year old thread, but this is a top result on Google and I want to post a solution for others facing the same problem.
The hidden passphrase was the same as my Trezor PIN. I entered this and it unlocked the correct portfolio.
Now, I know for a fact that I did not set this as my passphrase. I distinctly remember being able to just click “continue” without a password and it would unlock the correct portfolio. If I had set a password, I certainly would not have made it a PIN containing only numbers, let alone the same one that I use to unlock my Trezor. So I don’t know if a Trezor or Exodus update caused it, but I seem to not be the only one. (This is where I would share the reddit post where I found this solution, but I’m not allow to post links.)
