ETH from Bitstamp to Trezor Issue

Obviously there went something wrong with my transaction. I guess it has something to do with the network. Here is the tx hash.
https://etherscan.io/tx/0xcfd393686d3591e3bf82fc528b78fc853b2629316a933dc3ef9cf78006228b20

Are those ETH lost now ? How can I recover them, if possible.

Thank you
Michael

Hi @misc, this is en internal transaction - internal transactions, despite the name, are not actual transactions. When two smart contracts "interact,’’ the product or consequence of this interaction is a transaction. However, that transaction does not exist on the ETH blockchain. They are like a byproduct of smart contract functionality (see the source: https://support.bitpay.com/hc/en-us/articles/360050782511-What-are-Eth-Internal-Transactions-).

The reason why you cannot see this transaction in Trezor Suite is the backend that is used. Trezor Ethereum Blockbook at https://eth1.trezor.io/ does not know internal transactions. We are considering adding it in the future, but I cannot give you any ETA when it could be.

For interacting with internal tx you can use MyEtherWallet (Apps:MyEtherWallet - Trezor Wiki) or MyCrypto (Apps:MyCrypto - Trezor Wiki).
Both wallets are compatible with the Trezor device.

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