I purchased a Trezor Model T from an official reseller since Trezor doesn’t ship directly to my country currently. When I was inspecting it, I noticed that there was some glue residue around the tamper-evident hologram.
As stated in the Trezor wiki (Tamper-evident hologram - Trezor Wiki):
Anybody trying to tamper with the device needs to detach the hologram first. This will completely destroy the hologram and leave a residue. A device with a missing or destroyed hologram, or a glue residue should be deemed as tampered.
I emailed the support team but was told they might take up to 14 days to get back to me. Ticket ID: 115270.
I’m worried about my Trezor being tampered with so I haven’t used it yet, let alone take off the hologram.