Did a Safe 3 reset and now not syncing

Following the prompts on Google I reset my Trezor Safe 3 by plugging it in to port and pressing the left key, then menu and then factory reset.

I also uninstalled and re-installed Trezor Suite. Now the device is telling me to go to Trezor Suite App (Official) | Congrats on your new Trezor and Trezor Suite is telling me it can’t find the device. Fortunately I did all this before transferring any coins. I wanted to see what could go wrong. Guess I found out.
Help please!!

@MNCol do you still see your balances (which should all be 0 as you haven’t transferred coins yet) on Trezor Suite?

1 Like