Delivery says it arrived, but package not here

Hi,
I ordered a couple trezors. When checking the tracking number it says the package has been delivered to my mailbox by UPS. I checked the mailbox and there is nothing there. What can I do about this? I am only staying at this location for 1 more week, can I get a refund if the product doesn’t arrive on time?

Could you please open the ticket using following form Trezor Hardware Wallet (Official) | The original and most secure hardware wallet. and get back to me here with ticket ID ?

Thank you.

Hello, do you know if the parcel is shipped by UPS, at customs or opens somewhere?
Thank you!

Hi, it can happen in some countries that customs will try to open the package.