Crypto stolen without device

[forgi]

Please, read the similar topics before creating duplicate:

There is an unauthorized transaction that I didn't make

If you did not authorize the transaction, there are two likely scenarios, since each transaction must be signed using the private keys to the respective address. Someone used your physical Trezor device to confirm the transaction, or Your private keys (derived from your recovery seed) were compromised and the attacker used them to sign the transaction. If your seed words are revealed, anyone can clone your wallet, including your private keys. To investigate further, please contact our cust…

My all tokens were stolen

Ticket ID: 160264, how long do you have to wait for a response?

All my funds stolen from my wallet!

A month and a half ago i bougth Trezor One wallet. After a couple of days i deposit Ethereum and Bitcoin int it. Today i suddenly try to check my balance and reailesed that it is 0. In one moment (14th of November) someone had an access and make 2 transactions to wipe out all the funds. Seedphrase was written in special list of paper and keeping safe in my ownd house. Please help me to recognize how it can be happened?