Cannot find Theta Transferred from Web Wallet to Trezor Hard Wallet

Theta transfer to Trezor screen shot shows “from” address with all lower-case letters where seed phrase address shows upper-case letters. All numbers and letters match with exception to case sensitivity. My Trezor/Etherium to: address reads perfectly. Yet, when I access Trezor, I’m unable to find an account matching the transaction address. Do I need to contact Etherium? My notes say, to cntact them and ask what derivation path they use for their seed phrase? Did someone steal my Theta? I used .000001 T-fuel and the To: Trezor/Etherium account shows ‘0’ T-fuel. Additionally, when I look for my account among hundreds of other accounts I never find the address. Are accounts and addresses the same?