On the 13th of October I exchanged som e btc to usdt and as I was doing multiple batches I kept on exchanging without seeing it properly put it in the wallet. I did this more often without any problems. Now I am entering my wallet and am missing the coins. I can see the exchanges dates and amounts. I transfer some to Bybit and left some in the wallet, I thought. Now I can’t find it anymore.
I’ll try to search on the forum but do not know the answer.
Love to hear from you what possible steps I should take. Much appreciated!
Anybody in there? Or where should I aks this question. I exchanged from BTC to USDT and later on back. In this latest step it was working on accepting the deal but I never so the end result of it made the deal. I assume that if it didn’t it would keep the USDT as USDT in my wallet. Both are gone.
Thanks, how do I find this? When I go into my Trezor account I see the information around the transaction but no names. I only see numbers and no names like I had when choosing the deal. I found out the transactions are done from two wallets. One is a Legacy Segwit account and the other just a normal account. Their balance is both ‘0’.
Thanks a lot. I found the provider and it mentioned: The provider has marked this transaction as “suspicious”; you may be required to complete their KYC process to finish the trade. Please contact the provider’s support to proceed.
I understand and will go to them and ask what the problem is. Weird that they accept the trade but keep it in their system. Thanks for your help! Have a good day!
Sorry to disturb again! One part of my btc is solved (was blocked for KYC reasons and had to proof the source). but the other portion I can not find any info over. I see the amount, I see the blockchain report, I that it was confirmed many times but it did not appear in my wallet. I believe this portion was in a Legacy Segwit Account. Could it be with updating from the wallet that it disappeared? Let me know if you need more information.