Correct. Transaction is listed as “Pending”. I have uninstalled and re-installed Trezor Suite on my computer. No change.
Web version shows that the BTC are already gone from my wallet, but I have not received the proceeds. Also there is no record of the sale using that method.
Please, send me the transaction ID. Both BTC transactions and any ID from Banxa. You can send it to ticket you opened or here in the DM.
Also, you are talking about “sale”, but Sell feature is only available via BTCdirect, not Banxa, so you are either buying or exchanging for other crypto.