This option is when you click on your device in left up corner in Trezor Suite.
If you don’t use “remember feature” for any of your wallet you can add different wallets and swap among them as well as between hidden and standard wallet:
And if you will reconnect the device only the wallet that has been previously remembered will be accessed. (And as it won’t ask you for your passphrase even if it is a hidden wallet, this wallet might be confused for Standard one).
So my “Remember” button has been off, but the problem is the Hardware Account on Metamask. Not trezor Suite. Once i use the MetaMask Seed phrase on a new pc and link the device to the recovered account i am given a new account, with a new address, and no coins. The Original account just receives the “Error Error Unknown Address” error when any coin are attempted to be withdrawn.
It actually does not matter what MetaMask seed phrase or host device you use. As long as you use correct Trezor seed phrase and passphrase (if enabled and used) then desired wallet and its accounts/addresses are accessed. You will get the same result also in other 3rd party apps such as MEW.
And “Error Unknown Address” is just a consequence of using wrong combination of Trezor seed phrase and passphrase (if enabled and used) so MetaMask is basically preventing you from spending your funds.
You are probably able to see the account (because it became watch only wallet) without the possibility spending the funds because you are not able to sign the transaction (for the reasons described one paragraph above).
I have the same problem. It did ask me for a pass phrase, I remember the pass phrase. But no where is it asking me for my pass phrase or my seed while trying to reconnect. What exactly are the steps you would take in this position. I have read and reread this thread many times and I’m still at a loss on how to send out of Trezor. I can see my wallet within metamask, I can see my tokens. On Trezor suite I see nothing. I just can’t move them, "unknown address " is the only result. I imagine its frustrating dealing w us but it’s quite a bit frustrating working for hours trying to figure something out with no hope in sight and funds inaccessible. Thank you for your time!
When I initially connected the wallets I made a pass phrase. I havent been asked for that phrase since. I’m not really sure on the question. I’m kind of new. I use this wallet all the time w Exodus and never had a problem. I figured it was the same…lol
I have the SAME EXACT problem. Was an conclusive solution post on this blog?? Many other people seem to have the SAME problem which leads me to believe it is NOT an isolated, rare, instance but rather a common problem. IF it is a common problem why is there not an easy “always works” solution? Can anyone send a concise, accurate solution for ALL of us? OR out of the solutions that are posted which one is the correct one? Thank you,
I have been afraid to try to recover (create a new account) the account at this point after reading how a member of this blog LOST fund following instructions that were given here…Shouldn’t simply recovering the account and/or creating a new wallet fix everything?
Given the number of responses someone at Trezor or myetherwallet should provide a concise step by step answer. I also have an “Old Trezor
(prior to Trezor Suite) to myetherwallet” problem that seems to be the main problem for everyone else. Has anyone made a youtube presentation of a screenshot sequence?? Please let the rest of us know. Thank you,
There seldom is one solution that “always works”. And in this case, if we look at the subject of this forum thread - “Address unkown trezor metamask” - there can be different causes of this problem, therefore one has to assume that when people post here with “I have this exact problem too” or similar wording, they mean they have experienced the issue in the topic subject, not necessary from the same cause as other posters in this thread has.
When that’s said, there are usually some guidelines to observe and a checklist of things to try. These are generally more specific, the more we know about your specific problem situation. Remember that we can’t see what you see on your screen and what you experience, so it’s important to be as specific as possible when you post here.
For instance, if it’s a Hidden wallet and Passphrase issue, then it may help to unselect the Remember feature.
Other times it may help to update Trezor Bridge.
Or it may help to clear the browser’s cache when you visit Metmask.
The list of possible fixes go on …
Really? That’s really unfortunate. Where did you read this (link)?
I set up my Trezor wallet, connected it to Metamask and transferred tokens into it. However, upon attempting to transfer from my Trezor Metamask account the transactions are failing and I am receiving the Error: Uknown Address.
I have taken advice from other posts and connected to MEW to confirm that the tokens are visible there. I believe this may be a passphrase issue, as suggested in other posts. However, i cannot recall using a passphrase.
I have tried not entering a passphrase when attempting a transaction, which has been unsuccessful. Does this mean that i have used a passphrase and need to try guessing it until I remember the correct one?
I don’t know if my issue is the same but somehow my MM Trezor account can receive funds but not send it out so my ETH is stuck in it and I can’t even use it to Buy or Send. The transaction doesn’t go through, no etherscan history.
It won’t even transfer back to my main MM account.
I made a passphrase protected wallet once trezor suite was out, I know my password, i am able to open the passphrase protected one in the suite app, a password was never an option at least to my knowledge in early 2020 using JUST MM and the Trezor Device.
Like everyone else says here, you can transfer INTO the account but not OUT of it.
Also Nothing shows up on ethscan while attempting to withdraw, but it will show up for a transfer INTO the account.
I am a fairly paranoid human so I do not think this is a virus / compromised network since my other wallets are safe and functional.
It is very unfortunate trezor had this app update without any warnings, or a note saying to transfer out of the old hardwallet on mm to the new app / MM function.
once i try to open MM on a new pc It will create a new wallet address with no coins.
I will try to get this step by step log done, but it’s causing a lot of anxiety so i’ll do my best.
I have the same problem, I never used the password function, I created the new account in trezor metamasck, I transferred my funds and now they cannot be moved.
We need an urgent solution, each day that passes is a waste of time and money.
Hi @ElMoly11, are you receiving the “Error:Unknown Address” message
As suggested in this thread, you can try connecting to MyEtherWallet, for instance: https://wiki.trezor.io/Apps:MyEtherWallet
If you are using the same private keys (seed+passphrase, if used) you should see your funds in MEW as well. Can you execute the transaction there?
@ElMoly11 I am certainly not suggesting creating multiple hidden wallets. As you can see in the screenshot you posted, the wallet (created by Trezor) is not connected.
Have you tried making the transaction in MyEtherWallet? Are you getting any error messages when making a transaction in MetaMask?
@ElMoly11 I see! Thanks for sharing the error message with us. Unfortunately, this only refers to not having the correct private keys in your device. Have you recovered your wallet with a seed recently? If yes, you can wipe the device and then import to it the recovery seed you are 100% sure represents the wallet you’re searching for.
But what seeds do you mean? to that of the trezor or that of metamask ??.
I have the trezor a few days ago, just install the suite, create the account in metamask and now this happens to me. I am totally sure that I chose standard wallet, as well as how you can see it happened to other users, it is not a misuse or ignorance
